LINE is a free-to-use social chat app to communicate with friends and family. Besides giving its users with new updates now and then, LINE hasn’t failed to respond to its customer queries. The customer service offered by the LINE app is one most notable reason for its popularity amongst millions of users across the world. The app requests its users to try the general solutions first from its help page. When it goes unsolvable, you can contact LINE customer service. The article specifically deals with the possible ways in which you can contact the LINE customer support and solve your problems.

What is LINE?

LINE is as instant messaging and VoIP app developed by LINE Corporation on March 2012. It can be accessed from the desktop as well as smartphones with cross-platform support. It was a big hit and became the largest social network in Japan within a year. Having been incorporated with all of the best features, it has been downloaded by more than 500 million times globally. Besides chatting, you can follow favourite people or the official page of brands, celebrities, etc.

LINE Customer Service

There are many ways in which you can contact LINE customer team and the section below deals with it.

Use LINE Help

LINE app has listed all the possible problems that any of its users may face in a separate section. It has covered most of the common queries for all of the platforms; thus, any of the users will find the possible solution.

LINE help can be accessed from within the app itself. Just head into the Settings option of LINE app on your device to find Help option. With this, any of the general problems will be resolved.

LINE Help Page
LINE Help Page

Click on the link to go to LINE Help page from your web.

LINE Customer Service Inquiry Form

When your problem isn’t listed on the LINE Help page, then you can go with the LINE Inquiry form. Click on the link to go to the Inquiry form page of the LINE app directly.

LINE Inquiry Form
LINE Inquiry Form

Steps to Fill LINE Inquiry Form

Step 1: In the LINE Inquiry form, you should firstly click on Select your Country drop-down to choose the country in which you are using the LINE app.

Select your Country
Select your Country

Step 2: Now enter your email id on the Reply Email field. So make sure to provide the active mail id.

Enter the Email Id
Enter the Email Id

Step 3: You have to then click on Your device drop-down menu to choose the device where you face the issue.

Select your Device
Select your Device

Step 4: Just click on the Service drop-down menu to select the service with which you are facing issues. Say LINE.

Select the Service
Select the Service

Step 5: Then on the Categories drop-down, choose the issue you are facing like a problem with the account, notifications, etc.

Choose a Category
Choose a Category

Step 6: On the Details drop-down, choose the exact issue. Say Can’t change theme.

Select the Details
Select the Details

Step 7: You have to provide your phone number and registered email id on the respective field.

Enter Mobile No & Registered Email Id
Enter Mobile No & Registered Email Id

Step 8: Click on Attach button, where you can attach up to three files with a maximum of 10 MB/file.

Click on Attach
Click on Attach

Step 9: Finally click on the Send button. You will receive a confirmation email to the mail id you entered on the Reply Email field.

Line is also available for

Hope the article has given you useful information about LINE Customer Service. Share your queries as comments.